A person working as a Director Customer Service in Oman will on average earn $17697 per year (pre-tax value). Salary is provided in USD ($/dollar) value.
Below is a break-down of yearly, monthly, weekly and hourly rate.
| Rate Type | Amount (USD) |
|---|---|
| Yearly salary | $17,697.00 |
| Weekly salary | $340.33 |
| Daily salary | $48.48 |
| Hourly salary | $6.06 |
This means director customer service salary is below average!
Job Industry: service
Description: A Director of Customer Service is responsible for overseeing and managing all aspects of the customer service department within an organization. They are in charge of ensuring that customers receive exceptional service and support, resolving any issues or complaints, and implementing strategies to improve customer satisfaction. The director sets and monitors customer service goals, develops and implements customer service policies and procedures, and trains and supervises customer service staff. They also collaborate with other departments to ensure a seamless customer experience, analyze customer feedback and data to identify areas for improvement, and implement strategies to enhance customer loyalty and retention. This role requires strong leadership and communication skills, as well as the ability to handle difficult situations and manage a team effectively.
Tagged with: Director, Customer Service, Leadership, Communication, Problem-solving, Customer Satisfaction